[Combined] Game is freezing on Moon Studios startup logo animation, and closes

Just to clarify; you can already get to the main menu in Experimental without using -force-d3d12?

Silas

I need to use -force-d3d12 in experimental to get to the main menu too. Without the d3d12 it just crashes like Live would.

The game crashes to the desktop, and restarting it leaves the same problem. The game also freezes during startup.

Hi Myname_Myfriend,

Does it crash right after or on the logo of Moon Studios?

Silas

Yes, it’s inaccessible and the game crashed.

Alright, please take a look at the various possible fixes in this thread. If you find a working fix or if none works for you, please let us know!

Silas

The experimental version of the game has disappeared from steam, and the main version continues to crash after the Moon Studios logo.

I could only log in to the experimental version

Hey Crebain, that is very unfortunate. You could log in without issue within the beta?

Could you share some files please so Moon can create a better understanding?

They are outlined here: How to Properly Report Bugs!

If you can please edit your post with the shareable link I would appreciate it :wink:

Let me know if you need additional help.

Silas

Hi Silas,

do we really have to go through this process once again? Looks to me like we are going around in circles.

I’ll try to give a brief overview of what happened in the last months.

When the Breach update came along (30/04/2025 - as far as I remember) many people couldn’t play the game because of the Moon Studios logo crash.

The Moon Studios Logo crash is this: After starting the game the Moon Studios logo is shown first. Then, after the logo vanishes, we can see a loading indicator in the bottom right. And that’s it, we never see the game’s menue, the game simply crashes. None of the suggested/potential fixes helps.

After that we had the phase where many people uploaded their logfiles, crash dumps, whatever.

Around mid August you gave us a beta code for an experimental branch of the game: a409vH5xeuumhhs (Build 24818). This helped a lot of people.

In early December people could participate in the co-op test, but here’s the important part: When the co-op test ended (05/01/2026, as far as i remember) you rolled out an update and Steam did the following: even if people didn’t take part in the co-op test the only working branch (Build 24818) for us people with the logo bug was deleted and is not accessible anymore. If you try to use the beta codes: a409vH5xeuumhhs/a409vH5xeuumhHi Steam says that these are invalid codes. The live branch was never fixed regarding the logo crash. You tried this with Breach Update #7, but rolled back to Breach Update #6 because of some problems.

To put is simply: we guys with the logo crash problem are where we were nearly one year ago. We can’t play the game anymore again.

Cheers Bexx

Hi Bexx!

Files are always important in cases like this.

You are correct that the beta currently is not available for logo crashes, I’m sorry about that!

There are actually multiple fixes in-house for the problem now, and they were introduced with hotfix 7 but then rolled back unfortunately because a myriad of other stuff was suddenly broken.

So far we’ve had people succesfully log into the last beta. That build will go live on the 22nd of January, almost there! (14 days to go)

Please bear with us a little longer Bexx, I hope my description of events helps a little :wink:

The logo crash in particular has been tough to find their cause for. Luckily we are still in the early-access phase for NRFTW.

Hope to see you at the 22nd!

Silas

Hello, i’m trying to open for the first time the game but after the first logo a red circle appears and the game crashes. i’m linking the drive with my specs and crash reports

Hi Teisty,

I cannot access the drive. Can you please update the permissions?

To do so:

  • Right click the folder/files → share → share (again) → set Restricted to Anyone with the link and permission on Viewer

Silas

edit: they are accessible now!

Hello,

I am experiencing a persistent crash to desktop immediately after the Moon Studios logo. The game was working perfectly until recently. I have a high-end setup (RTX 4080 SUPER, i7-14700KF, 64GB RAM) running on Windows 11 at 4K TV.

I have already exhaustively tested the following:

  • NVIDIA V-sync settings (Off / Fast).

  • Clean install and rollback of GPU drivers.

  • Uninstalling recent Windows Updates.

  • Deleting the DataStore / AppData folder.

  • Steam launch options (-skipintro, -force-d3d12, etc.).

None of these solutions worked. My Player.log shows a video sync error (First video frame not zero: 2) right before the crash.

I would like to share my Player.log and DxDiag with the team to help resolve this, but I would prefer to do so privately or via a secure link rather than posting them directly on the public forum.

Could a developer or moderator please let me know the best way to send these files to you?

Thank you!

Hi Rucalym,

Normally I would say you could send your files to me. Could you hold off 1 day however?

On the 22nd of January (so tomorrow/day after tomorrow) the Co-op update will launch, and included should be a solid fix for this problem.

If you can report back after Thursday if you still experience the crash or not that would be great!

Silas

Coming back after the wicked together update today. Using -force-d3d12 allows me to play the game smoothly now!

Without forcing d3d12, I was crashing with the error below. I’m not sure what’s causing it but maybe the team could look into;

2026-01-22T19:07:35.058|W|15220||D3D11: Failed to create RenderTexture (1919 x 800 fmt 26 aa 1), error 0x887a0005
2026-01-22T19:07:35.058|W|15220||D3D11: Failed to create RenderTexture (1919 x 800 fmt 19 aa 1), error 0x887a0005
2026-01-22T19:07:35.058|W|15220||D3D11: Failed to create RenderTexture (1919 x 800 fmt 26 aa 1), error 0x887a0005
2026-01-22T19:07:35.058|?|15220||d3d11: failed to create staging 2D texture w=128 h=1 d3dfmt=28 [887a0005]
2026-01-22T19:07:35.058|?|15220||d3d11: failed to create staging 2D texture w=64 h=1 d3dfmt=28 [887a0005]
2026-01-22T19:07:35.058|?|15220||d3d11: failed to create staging 2D texture w=32 h=1 d3dfmt=28 [887a0005]
2026-01-22T19:07:35.058|?|15220||d3d11: failed to create staging 2D texture w=16 h=1 d3dfmt=28 [887a0005]
2026-01-22T19:07:35.058|?|15220||d3d11: failed to create staging 2D texture w=8 h=1 d3dfmt=28 [887a0005]
2026-01-22T19:07:35.058|?|15220||d3d11: failed to create staging 2D texture w=4 h=1 d3dfmt=28 [887a0005]
2026-01-22T19:07:35.058|?|15220||d3d11: failed to create staging 2D texture w=2 h=1 d3dfmt=28 [887a0005]
2026-01-22T19:07:35.058|?|15220||d3d11: failed to create staging 2D texture w=1 h=1 d3dfmt=28 [887a0005]
2026-01-22T19:07:35.060|W|29416||D3D11: Failed to create RenderTexture (3840 x 1600 fmt 27 aa 1), error 0x887a0005
2026-01-22T19:07:35.060|W|29416||D3D11: Failed to create RenderTexture (3840 x 1600 fmt 19 aa 1), error 0x887a0005

Hi, I have bought this game recently and I when I try to start the game it crashes before getting to the main menu as shown in the video in the link below.
I have also uploaded all the files you’ve asked for but there is some files such as (%USERPROFILE%\AppData\LocalLow\Moon Studios\NoRestForTheWicked\backtrace\crashpad\reports) because there is no error message when it crashes.
I have tried many solutions but nothing seems to work.
Thanks.
Link: crash - Google Drive

Hi iu.g3,

I’m so sorry you are experiencing this incredible nasty bug.

Could you try the different fixes in this topc?

Please try the launch parameter for Steam first! (click to the link, it goes to the post) [Combined] Game is freezing on Moon Studios startup logo animation, and closes - #175 by ThomTom

Silas

I have tried all of these solution right now:
NVIDIA V-sync settings (Off / Fast).

Clean install and rollback of GPU drivers.
Uninstalling recent Windows Updates.
Deleting the DataStore / AppData folder.
Steam launch options (-skipintro, -force-d3d12, etc.)

and unfortunately, none of them worked. I need the help please.

The most recent moon logo crash is being investigated!

Thank you everyone who provided help in the investigation!

Hi everyone,
I’m having an issue where the game keeps crashing before it even finishes loading. As soon as I launch it, the game closes or crashes on the loading screen, and I can’t get into the main menu at all.

I’ve already tried restarting my device and relaunching the game, but the problem keeps happening. If anyone has experienced this before or knows a fix, please let me know. Any help would be appreciated!

the major problem is cant pass the moon logo it freezing on the thing on the right corner keep freezing there and i tried the solutions with xinput9_1_0 and reset my controller.

files

Thanks in advance.