[Combined] I am crashing and I don't know why

Hi everyone, I have been crashing frequently when I’m playing on my friend’s realm, there seems to be no root cause of the issue, and I tried the common solutions as well - things like

  • Turning off VSync
  • Capping framerates to 60
  • Installed the game on an SSD

Please let me know if there’s anything else you need, thank you!

https://drive.google.com/drive/folders/1mwTqTwMNzPdulcGR3iNT2yv_lFHY5184?usp=drive_link

Here are my files.

Hey MadKiefer, could you start troubleshooting by trying some of the suggested solutions in this topic please?

Thanks for the files! Since you are crashing, please submit your crash logs as well. Find their location by the instructions How to Properly Report Bugs! :wink: .

Silas

Hi,

I played the free weekend in January up to Level 8, around 8 hours. Now I bought the game, installed it again and it crashes, I can’t play.

I thought it might be due to an incompatible Savegame or Realm so I deleted both and started from scratch. I even deleted the whole settings folder under Appdata. Disabled cloud to start with fresh settings.

I put the dmp file into windbg and gave the output to the AI to be told to rollback my AMD gfx driver to the version before. All done, even complete game reinstalled after completely removing it and its settings.

AMD driver with factory defaults (all stuff disabled) also doesn’t help.

I’m out of ideas, never had anything similar with any other game.

Help would be appreciated.

Uploaded dxdiag and game logs here:

Thanks for your time.

t1me

Hey t1me, thanks for reporting this.

Sorry for the trouble the game is giving you, is anything helpful in this topic?

Could you get started with some suggested solutions and let me know if you anything works or doesnt for you? :wink:

Silas

I just got the game, tried to play but was crashing when hovering over the female portait.

I went to GForce Now to play there, created a character and started playing.

Now, when I launch the game on my computer (steam sync), it crashed after logo, just when loading the character list.

All files (dmp, playerlog, DataStore, DxDiag are here NRFTW Crash - Google Drive )