Hi there, i’m new to this game and i’m currently unable to load any realm.
Once I created a new character and a new realm, i’m stuck on this screen for i don’t know how much time. I tried new characters, new realm, even online realm but nothing.
Hi there, i’m new to this game and i’m currently unable to load any realm.
Once I created a new character and a new realm, i’m stuck on this screen for i don’t know how much time. I tried new characters, new realm, even online realm but nothing.
Thank you VonScNoob, I am escalating this right now!
Silas
Thanks for the report, this is a strange one, ill look into it
I am experiencing the exact same issue. I wanted to add that, when you press refresh realms while the game is loading, the text overlaps and looks like this. I have no idea about the technical stuff, but it seems like the game never actually goes into loading screen and just stays at realm select without showing it.
Trying to play the free weekend, but cannot start or join a realm. I can only create a new character and a new realm. Afterwards, when starting the newly created realm (prologue or main story), the game doesn’t respond but only shows “Entering Realm …”, but I can click ESC and get back to the main menu and exit game.
If I try to start the newly created realm again, but this time from the main menu. Then I’m stuck in the “Preparing realms …” image, until using the ESC key again.
The log shows a FileNotFoundException targeting the file containing the newly created character.
Links to dropbox:
Note: There is no crash reports, also Steam verify files successful
PS: I can delete all files in %USERPROFILE%\AppData\LocalLow\Moon Studios and start over from scratch, reproducing the bug from the beginning.
Could you please submit a couple of files according to: How to Properly Report Bugs!
This will help Moon create a better picture of the problem!
Let me know if you need additional help.
Silas
@Silas-Inservio-Pax I’ve now updated my topic post with more details, a dxdiag report and a video clip.
There is no crash reports.
Isn’t it possible to trace the exception thrown, shown in the log file? It looks like the issue has to do with the character file not being able to be found during the initialization of the realm?
We need your datastore as well please ![]()
Sry. Now I updated the post again.
Could I have your files please according to: How to Properly Report Bugs!
If you can edit the reference link in your original post that would be great.
Appreciate it! Moon is on the case ![]()
Silas
29 posts were merged into an existing topic: Permanently Offline
I’m stuck as well. I’ve reported the bug on a Reddit post. My Steam ID is Damju666.
Thanks for finding a solution before I refund the game
Everyone who is experiencing this, the more Datastore and player logs the better.
Please send yours here so we can investigate further
I guess I’m too paranoid to upload the dxdiag file publicly, but i uploaded everything else from the “how to properly report bugs” page.
Link to google drive folder: NorestforthewickedDataupload - Google Drive
Any Idea when this will be fixed? I was planning on playing the entire weekend but am completely unable to. ![]()
As the title says, I cannot enter any realms, my own or friends. Am located in Denmark with friends from within the country having no issues.
Have tried everything from reinstalling the game, switching to legacy and back (could connect on legacy), tried a VPN, tried patching the local files, tried flushing DNS and resetting winsock, checked the game is allowed through my windows firewall/antivirus (dont have any other firewalls or antivirus programs), have restarted PC as well as fully turning it off and on again. In all instances of trying to enter a realm, I have given ample time (around 5-10min).
Have been told to include my player log and player prev logs after attempting to enter a realm of my own creation. These can be found here:
Thanks in advance!
EDIT
Wanted to include:
Whenever I go into the realm tab, exit out of it to main menu and go back in I’m stuck on “Preparing Realms* screen. I can exit out of it, but when I do im eternally in offline mode, with the reconnect button doing nothing. Only way to gain online status again is to reopen the game.
Thank you for your report BoBo!
Moon is currently all hands on this problem. Great that you already provided your files.
Please standby for now!
Silas
Any ETA on this?
I know its just unfortunate luck to be bunched into this issue, and this is game development, but like many others in this thread I was excited to play all weekend with my friends. Now they are playing on and I will have to play catch-up.
Will this forum post be tagged when the issue is located with an ETA? Or only when its fixed?
Thanks a bunch for all the work.
No, I am sorry, It is the weekend. I will set up an inquiry but I am sorry to say; temper your expectations you will be playing this weekend.
Please try anything you can think of to circumvent the bug!
Silas