Hello Wicked,
As we understand the frustrations behind losing your progression and characters, it was something that was a must with all the major content changes.
We do, however, offer a Legacy Branch for you to return to your old characters and saves, however, legacy will not have the newest features and content.
To access the Legacy branch, right-click No rest for the wicked in your Steam library, go to properties, then BETA. In the beta drop down you will find a “Crucible_Legacy” option. Use this to return to the pre-breach state to continue any unfinished pre-breach adventures!
Thank you all for your continued feedback and support!
Steve (Stribbits)