Our game crashes every time we go near chests in our houses

Wicked Bug Reporting
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Completely game breaking bug, crashing us every time we go near chests in the houses :/, having trouble trying to report the bug properly as I the dmp files dont seem to be appearing from these crashes

If anyone could lend any assistance it would be greatly appreciated, trying to do a proper report but like I said, can’t even find the dmp files for these crashes.. Seems to be a crash related to entering houses/approaching certain things like chests

Would like to properly report this but like I said, no DMP files seem to appear for this

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Hey khratz, that sounds pretty severe!

Could you gather a few files so Moon can look into it?

See: How to Properly Report Bugs! where to find them and how to submit.

Is this bound to the one shared Realm? Has anyone of the group a private Realm they can test on if it there also happens?

Is it widespread among every house or a select few?

Looking forward to hear from you!

Silas

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Hi Silas,

Thank you for the response. Unfortunately, there doesn’t appear to be any dmp files generating from these crashes/bugs, I only have dmp files from unrelated crashes in the past.

It only boots us back to the main menu so I’m not sure if the game considers it a full “crash” per say.

It appears to only be affecting out online shared realm as I did not have any issues on my private offline realm. Also, it appears to be all houses and all chests. Whenever any of us approach a chest in our homes the game boots us out back to the main menu.

I hope this helps, and if there is any additional information I can provide please let me know!

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Please read the link to the instructions I posted, I need your Datastore, Player.log and player-prev.log :wink:

Ideally a clip would also help.

Silas

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For reference: the realm we are experiencing this on is “Urikz”

Clip included!

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Thank you khratz!

I am escalating this.

Silas

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