Lost a realm that was fully unlocked

Wicked Bug Reporting
1

One of my realms was reset to scratch. It was fully unlocked previously.

https://drive.google.com/drive/folders/1baaaoYLuxXifsoGqiQhvNYARG1Hv5daD?usp=drive_link

2

Hey Warlan :slight_smile:

I was wondering:

  • Was this Realm created before Together?
  • When were you aware of the reset? Did you play recently on it before this happened?
  • Anything else of note?

Let me know!

Silas

3

Hey Silas,

The realm was created before the reset.

I was aware of the reset yesterday, I had been farming the realm fine since Patch 1. I did switch computers so it’s possible the log files on my old computer are ok? I know they sync so it’s possible that won’t work.

Is it something I can copy over from my old computer? I didn’t really accomplish much yesterday anyway.

5

Thanks for the help Konrad. So I’m looking at the folder and there are a ton of backup files (.bak1, .bak2 etc). Some are Realm, some are Character. I see files dated to the previous date. How would I go about restoring that?

  1. backup that folder and call it old but then

  2. remove the.bak1 so it ends in cerimal?

I can even see the size of some of the files were reduced by 1/3rd.

Going from 277kb down to 87kb for the realm file.

image
image1427×1086 65.4 KB

6

Yes, delete the cerimal file without any number, and remove thebak1from the backup to reinstate that file to be loaded by the game.

As for the Steam cloud sync issue, that could definitely be it. A couple of problems with that currently.

Let me how if the back ups help!

Silas

7

It just downloaded the online version. How do I force it to look at my local version only?

8

Ah you probably have to disable steam cloud temporary for that.

I’m not entirely sure what the order is.

Probably something like this:

  • disable Steam Cloud
  • Go into game, load the file
  • close the game and enable again

Silas

9

not sure if I was doing it right but I couldnt go back far enough to fix that realm. Even when I disable cloud saves it tells me there is a conflict and when I select the local older one it ignores it and gives me a more recent option.

10

Ah sorry Warlan, then you’re probably out of luck. The back-ups only go back a really short timespan.

Silas