Game is freezing on Moon Studios startup logo animation, and closes

it will help the developer team and all other users in this forum to understand your issue better :slight_smile: although i do not know what your post is aiming at. are u having issues? if so, please make sure to report is as stated here: How to Properly Report Bugs!

If you look a little higher in this topic, you can see my report!
I even wondered if the developers had seen our report at all.

i am sure they have seen it. there are around 200 new posts here each day, so they can not answer anything right away, as they are continuously working on the game.

My processor unfortunately is not able to use AVX instructions. I was able to play with the crucible version until now. Now since AVX got mandatory i can’ t play anymore with my personal desktop pc.

I hope the developers will think also to this low specs configurations… i mean would be great to be able to play again. I think would be much different if this game was not able to start at all since the beginning.

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Hello, I have the same problem after the release of the update and the latest patches. I tried deleting old files from appdata and disabling steam synchronization, changing game files, trying to turn on avx, but I’m not sure if I turned it on or not, and reinstalling the game. Nothing helped: here are my files. No rest for the Wicked - Google Drive
P.S. While I was trying to fix the error by changing the game files, I came across a file with a screensaver, I opened it thanks to Internet browsing of files and saw that the screensaver has two logos of both your studio and the publisher you used to have. I’m not sure, but maybe there are some inconsistencies because of this. I also have a question about avx, do you mean avx or avx 2. I’m sorry for my English.

Hi! Im new to your wonderful game and this forum. Unfortunatelly i cant start the game, as per bug under investigation here. Thats ok, i believe in you and your skills as a team, thanks for your work and patience. I have 35 dmps with different settings and drivers, but here ill list 3 with different VSync parameters. Thank you in advance!

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just for your information: Updates and discussions from the official Discord - #226 by Chemile0n

Thanks for the update! I really want play.

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i really do understand your guys frustration, but the team is working on it. i can’t promise anything but i am sure they are as eager as u to fix this problem. seems to be a tricky one to narrow down the cause.

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Thanks, i just hope Hotfix #4 come soon and solve this problem. There is almos 15 days and we can’t play. BUT no matter what, i really like this game and support it.

Hi, Just bought the game a few days ago and I have the same problem ( Crash after Moon Studio Logo )

Here are my files( Player.log + DxDiag + reports ) Gofile - Cloud Storage Made Simple

. I have tried most of the common solutions:

  • Downloaded crucible legacy build
  • Graphics card update
  • Windows change from 11 to 10
  • Windows update
  • V-sync on/off
  • Verified game file
  • Run the game via AMD Software
  • Changed the installation location of the game from SSD to HDD
  • Downloaded the xinput9_1_0.dll file in game exe location
  • Created virtual memory on the partition where the game is installed ( I had the same problem in another game years ago and this was the solution )

No other ideas to try - hopefully the issue will be fixed in the next hotfix.

Bought a new PC
13900kf processor
the problem is gone, everything works
Need avx 2 support
Or others

Unity Engine does not require AVX2 by default.
And if they had used it in the new update, they would have identified the issue quickly, according to their statement that they are still investigating it.
Some people, in their log files, had CPUs that support AVX2, such as:

  • Ryzen 9 7900X3D
  • i5-8400
  • i7-13th Gen
  • Ryzen 7 9800X3D
    All of them support AVX2.

I tried asking the AI about the modules that differ between my processor and these others, and it said that my processor has AVX-512 disabled, while the others have it enabled.

“I used a tool to bypass AVX2, but it still crash”

I hope that if the issue is related to AVX2 support, they provide two .exe files, similar to how it was handled in Uncharted 4."

i doubt that’s the case, we would have way more reports if that was actually the cause. but i am just guessing here too.

i really hope for u guys they find it though. whatever it is

There is any news about the release date of the Hotfix #4? Hope they fix this problem.

nothing definitive, no.

Hope we can get a release date soon, thanks!