Brother Still Can't Play 3 months later

Wicked Bug Reporting
1

I reported this back when the game first launched after a couple weeks of updates with no luck. But at this point the game works on many devices and performs better for most, but it crashes on launch for my brother even after the latest update. Can we get some help with this? He has a high end machine and this is the only game he’s ever bought to crash like this one does. His specs are attached here.

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2

it would probably help if you can get his crash log:

C:\Users\YOURNAME\AppData\LocalLow\Moon Studios\NoRestForTheWicked\backtrace\crashpad\reports

here you can find information on how to get the logs:

i assume you did the “usual”:

  • check for driver updates
  • verify integrity of game files via steam
  • tried out perf-diagnosis beta via steam
3

I’ll get that and edit this comment when I have it. He did the “usual” and then we waited several updates to see if it got resolved. Last time he shared the files the link never got clicked.

EDIT: Here’s the reports

4

i am sorry to hear that. there are quite a lot of posts here in the forum, and it can happen that posts get lost.

i am trying my best to merge post reporting the same issues for awareness, but i am also just human, and sometimes i miss things :slight_smile:

5

You’re totally fine. I love the game and think the team and you are doing a great job. Just disappointed my brother hasn’t been able to join in.

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6

Hey @DakotaDust sorry to hear about your brothers experience.

I am sending all the information to Tech team. Lets try and figure out what is going on here.

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7

It’s been a couple more months, I hope this can be fixed before the co-op update. I think he would love this game if it could get past the launch screen.

8

Hey Dakota, this is still happening on the most recent patch I am assuming? We thought we were able to patch the problem.

I will re-open this ticket with tech to see if we can find the problem.

I will keep you updated. If possible, fresh logs (on the latest update) would help with this, but I will try and use the old stuff in the meantime. thank you!

sorry for the delay.

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