So at the beggining you have to be wise and take choices reggarding when to recieve a hit even if you are using a shield. But at lvl 20 you can make a build to specifically defend all the hits with your shield.
With the new update hitting the shield makes poise damage. Enemies are dumb, they just hit you until they become staggered and you can backstab or hit them easily.
You can apply this formula just healing from time to time and that’s it. You need to build a character to hold a couple of hits using plate armor tho.
Maybe it should exist a way to insta break the shield and cause a mini stagger, so you should timming your shield defence instead of just spam it.
Or maybe shields shoudln’t make poise damage at all?