Does anyone know how to fix this? I’m stuck on the game loading screen and can’t get in.
Strangely, I can enter my realm just fine with a newly created character, but my original character never loads through — it’s permanently stuck on this very screen.
Were you able to reproduce the bug? :no
- when did you discover this? :no
- did something happen in the area your character was in before this issue? :no
I think it’s best to wait for the developers to help solve this and just create a new character in the meantime.
But… if you’re crazy enough, you could try loading your character save file into some kind of save editor and see if you can find a broken state, item, or something else causing the issue. I’m not sure whether that would be allowed under the TOS, though.
Also keep in mind that third-party tools can contain malicious code, so use them at your own risk. Before modifying any save files, make sure to create a backup in case something goes even more wrong.
Edit: You can also write a post here: [Combined] Stuck at "Entering Realm" - #136 by Cerim_Crazed and include all necessary files so developers can investigate your case.
Hi shinghei_wu,
Unfortunate this happened to you!
Could you submit some files so the team can investigate?
See here: How to Properly Report Bugs! which files and how to submit them.
On top of that:
- when did you discover this?
- did something happen in the area your character was in before this issue?
Silas
sure! I have submit the files
ty for ur suggestion.But it is difficult to me–a computer novice to try loading my character save file into some kind of save editor and see can find a broken state, item, or something else causing the issue.haha