Stuck after chest disappeared

I opened a chest in Mariner’s keep right after entering the area from Orban Glades and midway through looting it, it disappeared, I was in the loot window, I could see the loot but couldn’t pick it up and when I exited to interact with it again, I saw that it vanished and my character was stuck in the searching animation:

I can only press the map button and then press Start to exit the game. My character is stuck otherwise.

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This has happened to me as well, solved by exiting to the main menu

Ive had this issue since day one. no other way to do anything other than exit game and relog. you xan step to the side and change areas and notice the chest pops back up and you can loot it no problem after that.