Not crashes, but long freezes

In about 6 hours of gameplay, I have had no actual crashes where the game simply stopped running and I had to go to desktop.

However, I have had several extended freezes where the entire game locks up for about 10-15 seconds and then suddenly resumes.

In every case I allowed the game to have a chance to come back and it always did. But the length of the freezes was significant.

I can’t really pinpoint any specific thing I was doing in the game when they happened except that maybe several of them happened right after combat? Not sure…

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I have the same freezes, and can happen on cutscenes too, but the game still running just to us freeze what we seeing, but the game still running the sound and the game itself, but for the player is freeze.

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BUMP

Just bought the game and I’m getting the same issues. Freezes happen a lot and seem to be triggered by effects. Then tend to happen often when an enemy is killed. It doesn’t just happen then but something possibly related.

thank you for reporting this! can you maybe share your logfiles, so the team can investigate the issue? How to Properly Report Bugs!

Happens to me too, repeatedly. Maybe every few minutes? Really annoying and affects gameplay.

I just tried twice and it happened almost immediately after logging into the game. Otherwise it seems to happen randomly; maybe when trying to load textures?

I noticed errors in the Player.log file:

2025-03-14T14:54:55.991|X|10768||ApiException: Encountered 1 API errors from "GET /configs/EarlyAccessClientConfig": "Encountered a NON-SDK exception: An error occurred while sending the request. Response code: null. Retries left: 10. Error retries left: 3"; Exception Thrown: "System.Net.Http.HttpRequestException: An error occurred while sending the request ---> System.Net.WebException: Error: NameResolutionFailure

I’m behind a VPN. I added the game to my split tunnel and it still happened. When I disabled the VPN completely it didn’t happen… But this is not an option for me: the VPN must stay on. I have no idea why adding the .exe to the tunnel didn’t work. And I still saw the same errors with the VPN off…

Yes, I have the same problem — the game freezes every 5-10 minutes. This can happen during a race or a fight. What a horror! I don’t know what to do.
Someone wrote that it might be because of the vpn. I’ll try to check it out, but I can’t play without it.
This has never happened before.

This happens to me too. This happens when I first loaded in-game into the realm (the part which you can move your character and play the game not at booting the game). The game will freeze and the game will resume running. This happens a few times in game.

Here are files for bug report:
logs, DataStore and dxdiag.txt

Update:
I disabled my VPN and tried to play for about 14-15mins so far there is no freeze in game.

Yes - this is exactly how I first experienced the issue, when I was on older drivers (December AMD drivers, old MSI motherboard BIOS). 10 seconds of lockup, 1-2 seconds of normal, all after opening that first chest.

After updating to the latest drivers and BIOS, it’s now become a crash to desktop, as noted in my files above.