Lost my character in an update

Wicked Bug Reporting
1

I lost my character with 50 chests full of loot from your March update. I know that you’ve released another update that returns those characters, but now I see that character in my game menu for one second then when I try playing with him I get returned to menu without him.

Here’s my GDrive link with required dxdiag, player-prev, datastore, player log, and zip file: NRFTW - Google Drive

Here are two pictures where you can see the character in the menu, then it dissapearing when I try to use it.

This happens all the time in the menu when I try to use my character, no one has reported this by now.

NRFTWBUG1
NRFTWBUG11920×1186 429 KB

2

Hm that is not supposed to happen.

Just fyi, you lost your realm as well? Realms and characters have different save files, and your realm should still exist with those 50 chests full of loot.

For the characters to be reinstated, you actually need to use the tool that Moon has released for that here: Patch Notes | Together Hotfix 9

Could you please start there first?

Let me know if any hiccups arise!

Silas