AI translate: Hello, after the new update, I can’t enter the game because it closes before the menu appears… Is anyone else experiencing the same problem? If so, and you have a solution, please share it.
this has been reported here: Game crashes to desktop after Crucible update
and here:
After the patch, the game either closes and crashes to the desktop or the computer crashes after 2/3 minutes of play. This never happened before the patch was installed. My system: CPU: AMD Ryzen 5 5600X Ram 16Gb, GPU: gigabyte rtx 3080. SSD 2 Tbyte
please refer to these posts, and make sure you followed the “usual” steps:
check for driver updates
verify integrity of game files on steam
try perf-diagnosis mode (steam betas)
here is a step by step (including screenshots):
Hey everyone,
We need your help to thoroughly investigate and resolve the performance issues you’re experiencing!
We’ve developed a special tool and a dedicated build to capture all the necessary information to address your reports.
Please follow the guidelines presented here carefully.
If you have any questions, feel free to PM me here or on Discord.
Thank you for your support!
Right-click on the game in Steam and select ‘Properties’.
Go to ‘Betas’.
Opt-in for the perf_diagnosis Steam …
Also, please do use english, so everybody can understand what is going on