thanks folks we have identified the problems and will be pushing a fix as soon as we can. thanks
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Sorry, but in my case the game still crashes before main menu after hotfix 2
Logs: 3.35 MB file on MEGA
Hey! Can you also send your DxDiag?
Done. Updated my link in the previous post
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Thank you very much!!! Everything is working with the new patch
after the hotfix 2，I still can’t enter game，If I use the save of perf_iagnosis in None, I can enter the main menu, but once I want to start the game, the game will crash. If I create a new character or kingdom, the game will crash directly, and I won’t even be able to return to the main menu unless I delete the newly created character or kingdom.
this is my file :Unique Download Link | WeTransfer
Thank you for the quick fix. Solved the issue, at least, for me.
i just crashed to desktop trying to transition to nameless pass, before that, a huge lag occured.
https://drive.google.com/drive/folders/1x_P3wk5YQJvVqlgjZmBmjZkeC2rjDpJw?usp=drive_link
Thank you very much Team now game perfectly run on my pc in fact double fast than before.
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thank you for the report, I have sent all the information to the tech department.
thank you for the report.
Can you please include your DxDiag information found on step 5 here: How to Properly Report Bugs!
the problem still persists, hotfix 2 didn’t fix it
hey I have replied to you in the original bug report thread. this thread has been discussing other crash issues. thanks
here is the DxDiag info Unique Download Link | WeTransfer
It has been 26 days since my last submission bug, and I would like to ask if this issue has been resolved? I have not received any news or response so far
Hey @ray sorry for not updating in this thread. we have identified the problem and have submitted a fix for the upcoming patch. Thank you for your patience
When will the next update be? I have been waiting for a long time, or could you please send me the relevant repair files first so that I can experience the current version?
Hey @ray I apologize for the long wait. We are hoping to push a hotfix next week for the Crucible Update which will include the fix from your crashes. I can poke you once the hotfix is live here on Forum to be sure you have it as soon as possible. Thanks again for your patience.
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It has been almost a month since my last reply, and the update is still not online. I would like to ask when the next update will be? Can you provide a specific time, as I have been unable to open this game for a long time due to the previous bug.
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