Hey zacsek2,
Are you also getting stuck when trying to pick up loot?
Silas
The first time there was a problem… a rune wouldn’t pick up from the chest. Then it picked it up, I changed worlds, and boom, rune slots locked, runes deleted from my hand. The next time, same thing… Then the game randomly froze and again, trash. However, nothing else was lost except the runes in my hand and the slots were locked.
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It seems that the problem is more deeply rooted than I thought. I thought that something was incompatible with one of my worlds and that this might be the source of the problem. But the other day, I was playing in my main world when my character froze without warning. The menu still worked, but the character wouldn’t move or do anything. I exited to the main menu and then returned to the world. The end result is that the runes on my hand are gone, and now all the rune slots on my hand are locked and need to be unlocked again. It’s very frustrating…
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I’ve been experience exactly the same things you described since 4 days. It all started freezing my character while picking up loots espacially pestilence and crucible bosses’. Then it started to become random thing like even if I dont touch any loot my char’s slots resetted after I switch realms. And it started to randomly freeze and shutdown now.
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Deleting the game and reinstalling it will help somewhat against freezing. Unfortunately, the rune location and rune problems will not be solved. I don’t recommend reloading them or adding runes until this is fixed, because it’s only a matter of time before they are lost again. I hope there will be a solution soon, because this really spoils the gaming experience.
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I have additional info about this soap dropping bug. It’ also affects my teammates when they on my realm but they have no issue on their own realms (so I think its about the realm/server not player) and also they only drop their soaps not lose their utility rune slots and runes but whenever I drop my soap I always lose both slots and utility runes.
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Hello! This bug regarding the soap picking position started yesterday. I’ve been having this problem and have already tried 5 times. Every time I try to pick up the drop from any Pestilence boss, my game freezes when the character crouches to collect the drop. It’s a partial freeze, as some game functions seem to work, but the interface doesn’t function correctly, forcing me to close the game.
Upon returning to the game, the character appears as a blond guy and the utility runes disappear, also freezing two of the four available slots. The runes that disappear are not easy to acquire, making the process very time-consuming to try again! I managed to get some of these runes from friends, but they are losing interest in the game because of this and other bugs like freezes and slowness. I don’t have as many players in my group as I did a few days ago. This makes acquiring new runes a huge annoyance.
I’ve been playing since the first week of December and have completed several of the quests available so far. There is no content available to continue playing, and dealing with this error prevents me from enjoying the game. Anyway, I hope this gets resolved soon, but I won’t play anymore until it is, as this situation is a rather unpleasant setback. I have over 500 hours of gameplay, meaning I really enjoyed the game and am slightly annoyed that I can’t play it properly.
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I also tried contacting support via Discord, but no one responded! I also tried reinstalling the game from zero, but the problem persists! I understand that the game still has occasional errors, but this type of error is extremely annoying and drives people away from the game. Today is Saturday, my day off, and I’m unable to continue playing!
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Hi,
First, I want to apologize if this bug was already reported. I scrolled down on this section and didn’t find anything alike.
ISSUE: the utility runes slots reset (lossing all runes equiped) and the hunger limit resets.
I found this articles on internet (reddit and steam):
The issue is that for a bunch of days, my character is lossing all runes. The slots aren’t the problem because I can still buy them… but the runes are the issue, I have to wait days until the store has the ones I had equiped.
Picture:
Files:
I hope you find a solution and upload the fix to allow us keep enjoing the game.
Thanks.
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I will add that i didn’t get stuck on a pick up animation. I just start playing and found my character bugged.
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Hello everyone! Good evening and thank you for your service!
I believe that any problem related to player progression should be fixed immediately. Anyway, I also understand that things take time. To my current misfortune, I’m still having problems with the “CROUCH TO PICK UP THE SOAP” bug.
Given the time that has passed since the first occurrence, the issue should have already been resolved! I believe a fix for the problem is already well overdue considering the number of complaints. How long does it take to fix something like this?
I would really like to play the game peacefully without rune nerfs. The blonde character in place of mine every time I restart the game is quite annoying! I used ICOR to open the slots blocked by the bug, but without success in solving the problem.
I’m no longer placing runes, and the time I could be having fun, I’m spending reading and translating answers so that I can understand more clearly!
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Hello! This bug where the character gets stuck in the “soap-picking position” started yesterday morning. I’ve been having this problem and tried several things, believing it might just be a synchronization error. First of all, sorry for the Google Translate English.
THE ERROR: Every time I try to pick up the drop from any Pestilence boss, my game freezes when the character crouches to collect the drop. It’s a partial freeze, as some game functions seem to work, but the interface doesn’t function correctly, forcing me to close the game or interrupt it through Steam or via Ctrl+Alt+Del.
My first instinct was to check the game’s installed files, but the error persisted, and upon returning to the game, the character appears as a blond guy, very different from the customized character, and the utility runes disappear, also locking two of the four available slots and reducing some food slots from 10 to 5 spaces. An important detail is that the lost runes are not easy to acquire, making the process very time-consuming to try again!
I managed to get some of these runes from friends in co-op mode, but they are losing interest in the game because of this and other bugs like freezes and slowness. I no longer have as many active players in my group as I did a few days ago. This makes acquiring new runes a huge hassle.
I’ve been playing since the first week of December, and I’ve completed several of the quests available so far. There’s no more content available to continue, and dealing with this error prevents me from enjoying the “Pestilence Mode” in the game.
Finally, I hope this gets resolved soon, because what happened is causing me a rather unpleasant nerf, which makes me waste a huge amount of time in the game! I really liked the game and I just wish I could play without this bug.
Throughout today, I reinstalled the game, but the problem persists! I created a new character to see if the error continues to appear. Currently I have 565.2 hours of gameplay, and during this period I haven’t had any problems with bugs. I confess I was quite surprised by the error. Going to the forum, I discovered that other people are experiencing the same type of error. Please, is there anything that can be done to fix it?
I also want to praise the work done on the game! My insistence is because I really liked the game and after starting to play, I stopped playing all other games! I’ve never seen anything like it!
Guys, does this runaway problem affect everyone who plays in a shared world, or does it also affect those who have only played solo so far? Because if it’s just the multiplayer that’s causing confusion, I’ll move my character to a solo world 
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I play solo all the time and I got affected several times.
Also, now it happens all the time, every time i equip an utility rune, this one dissapears next time I log in. I can’t play the game this way, I have to wait until this bug is fixed.
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I was able to reproduce the bug in the video included in the attached folder with the other informations.
For context, I had just defeated a Pestilence zone boss and tried to loot it when the bug triggered, and the rest is shown in the video. Also, the bug resets the hunger limit to 5.
Edit 2 : I tried with the runes locked and also with my runes unlocked but with empty sockets and the bug still apply everytime I’m looting a pestilence boss
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I keep seeing an issue where the game is removing the utility runes off of my character and locking the slots back, forcing me to spend ichor to open them back up and having to shop for the runes again. It is also resetting my hunger to 5/10 each time this happens. Character is level 30 also. Any help would be appreciated. Thank you
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I had this issue trigger with bugged rune pickups from the end of crucible chests. These runes become somewhat infinite. You know the bug triggered when you loot all and theres still “another” rune in the chest. This variation of item might be spawning in the pestilence boss as well?
These runes can be deposited into a chest and when you try to get them back out will appear to duplicate, if you keep doing this over and over eventually you get a 99 stack and overflow of the rune. If you exit the game and then go back in, you will see the blonde character as pictured. If you then exit the realm and go back in it will change the character back to what is was initially as well as trigger utility rune deletion/lock out. The stack of runes however is then fixed and becomes a normal, none duplicating item.
Another observation, and this one might be a stretch, is that my character is equipped with the same bandana. Could just be a coincidence.
*Edit - I accidentally triggered rune lock/deletion so I rolled back to backup save, and I think I managed to reproduce the bug on my end at least. I extracted a rune, kept it in my inventory and left realm. On going back in it triggered the rune lock/deletion and blonde character. When I rolled back the save, did the same steps but instead deposited the extracted runes before going to main menu it did not trigger rune lock/deletion.
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Since the together patch I have had 4 bugs related to this showing up over and over. My PC is new and surpasses all the specs. It’s a gaming rig and there are NO other issues with any other games I play. I have had to stop playing because of this patch. The following is a list of what has been occurring…
- Utility runes are disappearing and the slots have to be re-purchased from the ichor vendor EVERY log in. Even after re-purchasing… they disappear during game play.
- Food slots have to be re-purchased every log in and disappear randomly.
- The most egregious bug is STUCK on PICKUP. This happens randomly and has occurred EVERY single crucible run. On logging out to main menu I lose ALL crucible progress. Multiple runs were shut down 1 level before boss. so it essentially kills your run. This is happening on plague bosses and random mobs. In open world it’s not a problem. In crucible… it KILLS the run.
- When I equipped ‘lower max health’ plague downside items… the items started scaling my health down when I took damage and the health bar was going down based on the current health. I noticed I could not regain that health.
- Focus gain is not working properly.
- The legendary shield was not reflecting damage. Was not returning health (based on gem…). In essence.. it was just not working other than a basic block.
I have not posted anything regarding the game before… but since the together patch I have not been able to keep consistently playing without encountering these bugs EVERY single play through. I’ve spent 200 hours in the game prior to the patch and at this point… I cannot even do basic game play. Thanks for your attention.
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Hi all,
First of, thank you all for reporting!
Expect this to be fixed and patched in the upcoming “patch 1”.
It will not be hotfixed between now and then.
There is no ETA for patch 1 but it’s a few weeks out based on hints from Thomas in an interview.
Silas
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Thanks for the info. I would just like to note that a hotfix would be beneficial for everyone… we would see that you are trying and listening to us. And you could continue with your intensive testing. Currently, many of us are quitting the game because of these bugs, even though it would be truly captivating even in its half-finished state. I, for one, can’t wait for the final version because I’m not really getting any new impulses at this point. It’s like when the game is over and it just repeats itself. After a few hundred hours, it loses its magic.
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