Crucible save game not available after crash

I had to reset my save progress because of the Breach update, after many months of being idle. I understand that the progress was reset due to development progress. I started a new character, and played about 5 hours. My game crashed when resting at a fire, and upon relaunch it said I do not have any available saves. I checked in my %DataStore% folder, and the save is still there. If I cannot recover this save again, I am done with this game. Why can I not launch an saves in the current build?

If you send me your data store file I can restore it.

Sorry that happened, sending your data store will also help us learn why it happened and fix it!

Thanks

Steve

Hi Steve,

Thank you for the response. I have attached the most recent files in my datastore folder, dated 09/07.

I appreciate any help.

(Attachment Account_76561198097690777.dat is missing)

(Attachment Character_edf24200-a963-45be-94f9-d1fee502d5c8.old.dat is missing)

(Attachment Realm_89b3bf1a-65fd-4974-b7e1-47be6e6002c4.dat is missing)

I think there was an error uploading your files i just see

”(Attachment Account_76561198097690777.dat is missing)

(Attachment Character_edf24200-a963-45be-94f9-d1fee502d5c8.old.dat is missing)

(Attachment Realm_89b3bf1a-65fd-4974-b7e1-47be6e6002c4.dat is missing)”"

Yeah I saw that after trying to send it, it said those file types were not allowed. Not sure if you are able to but I uploaded it to a google drive folder instead: https://drive.google.com/drive/u/1/folders/11MGC9c_t1HXf3zX_TzKT-n7-71inhEeC

Or if there is a location to upload them on here that I am missing, let me know.

DataStore.zip

Here is an alternative link

i requested access for both.

Thank you, I granted you access to the folders. Appreciate it.

No Problem looking into it right now.

i would guess you tried verifying files in steam, and everything is up to date?

One last request is your player logs

Ok, so weird fix that has worked in the past to get you back into the game while we look for a permanent fix.

  • Right click NRFTW, and go to properties > Beta
  • Switch to the legacy branch
  • load into that
  • Close the game and switch back to “none” in the beta participation.

We have had a few people mention that returns their characters.

Try that and let me know, and again sorry for this headache!

Can you make them open as well, so the team can look into it without having to ask for access each time :sweat_smile: thanks

Thank you for looking into this. I have made the access open to anyone with the link so your team can look at it. I also dropped the player logs into that folder. I also verified the game files and updates last night. I will try the other solution you sent to me in a little bit.

The workaround you provided did not fix it. I see both save files in my DataStore folder, and it seems to be attempting to load my Steam cloud save, which I think is the corrupted one. Is there a way I can force it to load one of the local saves? I do not really have the time to troubleshoot this on my own.

The workaround you provided did not fix it. I see both save files in my DataStore folder, and it seems to be attempting to load my Steam cloud save, which I think is the corrupted one. Is there a way I can force it to load one of the local saves? I see a few older save folders prior to the 09/07 one too.

I was able to fix the issue on my own. All I had to do was go into the most recent DataStore folder to the Character data file and remove the “.old” extension before the “.dat” suffix. I think I lost some progress but it is at least working.

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Glad to hear you got it working, sorry it happened and that you had to fix it on your own.

Enjoy!
Steve