a glimmer of understanding, huray 
If on Xbox Controller, check this out: Regular crashing (xbox one controller) - #8 by thesambassador
Can you rule out this happens with only 1 character? (I’ve had reports that said they had issue attached to their main char but not to fresher ones)
I am also going to relay this info towards Moon Studios.
Let’s see if we can find a solution!
Silas