I’ve already expressed this concept in another topic “Game Accessibility and Difficulty, Unsolved and New Problems (Breach Refind)” (I hope you read it if you’re interested), but in summary, NRFTW shouldn’t be the game that introduces you to certain elements.
Often, to have a better experience with a game, you should have played other simpler games in the same genre. I think the problem is that perhaps they haven’t played other isometric games like Death’s Door, TUNIC, or COCOON, and therefore they are not used to this type of exploration, or perhaps they haven’t played other combat-based games like Souls, and the combat takes all of their attention, and can’t memorize the map or other basics.
Furthermore, there’s the fact that streamers are always distracted because they have to entertain and play at the same time, and it’s difficult.