I don’t think this can be fixed, but I wanted to document it here. Game started being quite riddled with rubber banding while playing tonight. Decided to close the app and reopen in hopes of fixing it. Game froze on trying to exit to desktop. Had to force quit.
When I fired it back up, my character had lost hours of progression. All the MATs I used were gone, my gear was all 2 levels back and I had lost a rune ability I had slotted into my weapon previously
My character and Realms have disappeared. They were there when I was trying to log in. Next thing I know is the game crashed and my Realms are all gone. I have just about everything upgraded in town and so many hours in game. All that progression is lost.