Every time I open the game, my mouse turns into an hourglass, and then the game process freezes.
Below is my game configuration:
Summary
Computer Information:
Manufacturer: ASUS
Model: System Product Name
Touch input detected
Processor Information:
CPU Vendor: AuthenticAMD
CPU Brand: AMD Ryzen 7 9800X3D 8-Core Processor
CPU Family: 0x1a
CPU Model: 0x44
CPU Stepping: 0x0
CPU Type: 0x0
Speed: 4700 Mhz
16 logical processors
8 physical processors
Hyperthreading: Supported
FCMOV: Not Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Supported
AVX512PF: Not Supported
AVX512ER: Not Supported
AVX512CD: Supported
AVX512VNNI: Supported
SHA: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Not Supported
BMI1: Supported
BMI2: Supported
F16C: Supported
FMA: Supported
Operating System:
Windows 11 (64-bit)
NTFS: Supported
Secure Boot: Disabled or Not Supported
TPM Version: 2.0
Client Information:
Version: 1780352834
Browser GPU Acceleration Status: Enabled
Browser Canvas: Enabled
Browser Canvas Out-of-process Rasterization: Enabled
Browser Direct Rendering Display Compositor: Disabled
Browser Compositing: Enabled
Browser Multiple Raster Threads: Enabled
Browser OpenGL: Enabled
Browser Rasterization: Enabled
Browser Raw Draw: Disabled
Browser Skia Graphite: Disabled
Browser Video Decode: Enabled
Browser Video Encode: Enabled
Browser Vulkan: Disabled
Browser WebGL: Enabled
Browser WebGL2: Enabled
Browser WebGPU: Enabled
Browser WebNN: Disabled
Graphics Card:
Driver:
Driver Version: 32.0.16.1047
DirectX Driver Version: 32.0.16.1047
Driver Date: 2026 5 19
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 165 Hz
DirectX Graphics Card: NVIDIA GeForce RTX 4080 SUPER
Vendor ID: 0x10de
Device ID: 0x2702
Revision: 0xa1
Number of Monitors: 2
Number of Logical Video Cards: 2
SLI or Crossfire not detected
Primary Display Resolution: 3840 x 2160
Desktop Resolution: 6000 x 3840
Primary Display Size: 23.50" x 13.23" (26.97" diag), 59.7cm x 33.6cm (68.5cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 16045 MB
Sound Card:
Audio Device: U270U (NVIDIA High Definition A
Memory:
RAM: 32422 Mb
VR Hardware:
VR Headset: Not Detected
No VR configuration with trackers detected
Maximum number of trackers in a single session: 0
Miscellaneous:
User Interface Language: Simplified Chinese
Media Type: Cannot be determined
Total Available Hard Drive Space: 22981121 Mb
Largest Free Hard Drive Block: 15145766 Mb
Game Controller: None Detected
MAC Address Hash: 4c3d4f10b19258ce838fe4bdc338146b6d988d5e
Storage:
Disk Serial Number Hash: a693c720
Number of SSDs: 2
SSD Capacity: 2048G, 2048G
Number of HDDs: 0
Number of Removable Drives: 0
Below is my log file: Microsoft OneDrive