Collision bug, my character was stuck, can GM help me out

I’m a Chinese player and I’ve played this game for more than 100 hours. I got my character stuck in the mountain map, the burned out area while my character fall into it, I supposed to be burn to dead, but actually I’m not. I was then in the area where the forest were burning, I can move freely there, without any damage, even from the graphic I’m fully surrounded with fire. I have no way to teleport back, which means I’m now fully stuck there. Can GM help me out with it, by moving my character out?