Sacrament Guardian Helm Disappearing Visor Bug

Sacrament Guardian Helm has a really bizarre bug. Sometimes the visor is randomly missing, playing with a friend online and it happens to both of us, sometimes on my own character sometimes on theirs. Fix for now is loading to main menu and back, but even then it’s completely random. It seems like people have been running into this bug for a couple months now, if you search Reddit and Steam posts. Interestingly, I played around launch quite a bit, and never ran into this bug a single time, so maybe it has something to do with the addition of multiplayer?

-Neither of us are using the “Hide Helmets” option
-It’s not the whole helmet, only the visor
-Character voice still sounds like the visor is on
-There is desync between the visuals, on my end it can appear normal, while not looking that way on the other players screen

Interestingly, the timespan of posts regarding this bug seem to coincide with the addition of the Hide Helmet option on January 21st

Interesting, can you upload some screenshots so we can see what you see?

Silas

Hey Cerims :waving_hand:

This is regarding the Sacrament Guardian Helm. I found this out thanks to @Cade0o (an amazing twitch streamer :D). If this is a bug, please consider making it a feature :rofl:

When I Equip the helm, unequip the helm, and then re-equip the helm, the visor of the helm goes from open to close. I had to try this a couple of times to try and reproduce it, but I was only able to do it on this character only. I have not yet tested it this is related to the hair style or not. I’ve tried to reproduce this on my other characters but failed.

Reproduce steps:

  • Pick up item, and leave it in inventory (do not equip)
  • go outside the housing to proc loading screen
  • Spam repeat equip and unequip item.
  • Visor goes on and off

What I’ve tried:

  • different genders of characters
  • different hair styles
  • different equipment loadouts.

Evidence:

Note: I try to see if it changes the character portrait as well when the visor is open and closed, but it does not. Which leads me to believe that it is a bug. But again, please consider making it a feature for certain armor pieces :sweat_smile:

I saw this reported with the same helmet in this thread recently Sacrament Guardian Helm Disappearing Visor Bug
It definitely seems like a bug, maybe you can add your details into that thread!

I thought there were simply 2 art options for the helm: open and closed.

Feels weird to me that we don’t have the option to keep it open or closed as we please