@kuro you need fast to look into this is weekend and we cannot play…
This must be a new bug with the latest hotfix. Friends of mine were able to do it yesterday and they can still do it now
same
Yap and the other one the other side is also broken 
Fix the cranes please so i can continue
Just a +1 for this got the same bug on same crane. Its not my main realm, rather a secondary for leveling new character (no respec hurts) and thought i was going crazy. Getting close in level/progress to main realm anyway so probably just gonna go over there to grind but very gamebreaking!
Referring to Kahuroth’s solution, I recorded a video, hoping it can help other players.
https://youtu.be/Xdo2Dtx3k-8?si=JJTlOhsgBULSHJMD
Same problem. Looks like this is a problem from the latest hot fix because my first character successfully passed this place.
Workaround: Change player position via Cheat Engine.
Thanks for the report folks! We’ve figured out the issue and will be hotfixing this as soon as possible.
Thank you, You’re the best!
Same here, no problems on my first character but when i come with a reroll, get this cranes trouble. Seems like they have change place and the rotation not corresponding of the good spot. I guess last update break this. Plz fix it it’s stop game progression =(
ps : when i got at the same spot with the other character, the cranes are good
Same issue~! I hope you guys can fix this quickly.. I can’t play the game.
a solution for waiting the hotfix 
U’re the best! Thanks m8
!
Wow, you’re crazy! You fixed a bug with another bug! Thanks!!
Yep. I thought i was the only one with this glitch. Good thing this is being fixed soon.
As in the video, my friend bought the game and got to the same point and has the exact same issue. You were quick enough to fix the sewers key bug so I’m hoping you can fix it by tomorrow as well. Here’s the link with everything you wanted + a video.
I’ve created a new realm and going through to see if this playthrough will bug out as well.
same, it’s really frustrating