Crash 5 to 12 min in

Wicked Bug Reporting
1

Hello there,

Games keeps crashing at random from 2min in, up to a max session of 12min. Crash result either in a freeze needing ctrl+shift+escp, a crash to desktop with no warning, and rarely a stutter/sound and computer reboot.
Lowering all the the quality and resolution to lowest seems to get me some precious minutes to enjoy getting de session from 2 min up to 12 min.
The game run smooth as silk with everything maxed out and res at 2K getting consistent 60FPS though, no mem build up, and everything vastly under 100%.

Setup is :

  • Win 11 Pro N
  • AMD Ryzen 5 5600X
  • NVIDIA GeForce RTX 2070 SUPER
  • 32 Go RAM
  • SSD SN770 2To with game installed
  • SSD P3 with system installed

GPU and chipset Drivers up to date.

The log link here : Unique Download Link | WeTransfer and description of the crashes below :

  1. Max res/quality Crash to desktop 2 min in, picking up a coin
  2. Lowest setting crash to desktop 5 min in, just walking
  3. Mid setting Crash to desktop 5 min in, just walking
  4. Mid setting Crash to desktop 4 min in, literally didn’t move, loaded the game and leaved it like that

Obviously, i can reproduce the bug anytime :slight_smile:

Please help, really want to enjoy the game, but for more than 5 minutes before needing to launch it again…

Thks for the next hotfix or smthin in advance !

2

Thank you for the report, will send along to investigate the logs

In the meantime can you verify the integrity of the steam files.

  1. Open the Steam client and go to your Library.
  2. Right-click on the game you want to verify and select Properties.
  3. Go to the Local Files tab.
  4. Click on Verify Integrity of Game Files.
  5. Steam will then check your game files and replace any that are missing or corrupted.
3

our tech developers are recommending you do a Memory Problem Check as the logs are giving many different reasons for the crashes. Can you give this a go and let me know the results?

https://www.pcmag.com/how-to/how-to-check-for-memory-problems-in-windows

4

I acutally did a full check on everything on my end the day after i posted. The memory seemed to be the problem. Got some errors on memtest86, turned down the DOCP a bit, and now everything looks to be working !

I never had any problem on any other game before that, that’s why i didn’t prioritize the hours long mem test sorry :slight_smile:

Thanks for the swift response anyway !

5

perfect, glad to hear this helped.

thank you for the report :saluting_face: