# Unable to connect to shared realms - Server Handler Error Error

**URL:** <https://forum.norestforthewicked.com/t/unable-to-connect-to-shared-realms-server-handler-error-error/21194>\
**Category:** Wicked Bug Reporting\
**Tags:** technical-issues, co-op\
**Created:** [December 30, 2025, 8:13am UTC](https://forum.norestforthewicked.com/t/unable-to-connect-to-shared-realms-server-handler-error-error/21194 "2025-12-30T08:13:55Z")\
**Posts on this page:** 16\
**Page:** 1

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**Author:** ![Dan\_Badd](https://yyz1.discourse-cdn.com/flex003/user_avatar/forum.norestforthewicked.com/dan_badd/32/11958_2.png) [@Dan\_Badd](https://forum.norestforthewicked.com/u/Dan_Badd)\
**Post date:** [December 30, 2025, 8:13am UTC](https://forum.norestforthewicked.com/t/unable-to-connect-to-shared-realms-server-handler-error-error/21194/1 "2025-12-30T08:13:56Z")

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I created a realm and shared it and was able to play for one evening, however, from the next evening, I can no longer connect. Game appears to time-out on loading screen (when connecting to shared realm) then returns to menu with pop-up:  
“Server Handler Error Error = ExceptionOnConnect (1)”

I looked into this and it says is a wi-fi issue but I am on a wired connection.

I have tried restarting PC; verifying files; re-downloading beta; creating new realm.

There could be some other variable but I don’t believe I changed anything else so I am assuming it is a bug in the game. [Link to requested files](https://drive.google.com/drive/folders/1rLQ_KGSDcFNRR8oiOujQlRU2nJ3himxo?usp=sharing)

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**Author:** ![askan94](https://yyz1.discourse-cdn.com/flex003/user_avatar/forum.norestforthewicked.com/askan94/32/15231_2.png) [@askan94](https://forum.norestforthewicked.com/u/askan94)\
**Post date:** [December 30, 2025, 7:44pm UTC](https://forum.norestforthewicked.com/t/unable-to-connect-to-shared-realms-server-handler-error-error/21194/2 "2025-12-30T19:44:25Z")

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Here is a few things you can try (ofc you dont have to)  
**before you try those other things you can try to set the game to run as an Administrator** and start the game

**Network Profile:** Ensure your connection is set to **Private**. Public profiles have stricter firewall rules that can block game server handshake protocols.  
**Settings \> Network & internet \> Ethernet \> Network profile type**

**Windows Firewall:** Verify your game is explicitly allowed. Updates sometimes reset these permissions.  
**Settings \> Privacy & security \> Windows Security \> Firewall & network protection \> Allow an app through firewall**

**Reset Network Settings:** This clears all saved network configurations and reinstalls your network adapters to factory defaults.  
**Settings \> Network & internet \> Advanced network settings \> Network reset**

**Flush DNS and Reset Winsock:** Clears corrupted entries that prevent stable connections to game servers.  
**Run these commands in** **(Administrator) Command Prompt  
1.** _ipconfig /flushdns_  
**2.** _netsh winsock reset_  
**3.** _netsh int ip reset_

**Date and Time Synchronization**  
Many modern game servers use time-stamped security certificates. If your Windows clock is even slightly out of sync with the server, it will reject the “handler” request.  
**Right-click Taskbar Clock \> Adjust date and time \> Sync now**

(Ensure your system is fully updated via the Windows Update catalog)

I dont think you need to do these but i add them here:

**Disable Proxy:** Windows sometimes activates a proxy server by default, which can interfere with direct game server connections  
**Settings \> Network & internet \> Proxy \> Turn off “Use a proxy server”**

**Delivery Optimization:** This Windows feature can use your bandwidth to upload updates to other PCs, causing spikes that trigger server errors  
**Settings \> Windows Update \> Advanced options \> Delivery Optimization \> Turn off “Allow downloads from other PCs”**

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**Author:** ![Silas-Inservio-Pax](https://yyz1.discourse-cdn.com/flex003/user_avatar/forum.norestforthewicked.com/silas-inservio-pax/32/10458_2.png) [@Silas-Inservio-Pax](https://forum.norestforthewicked.com/u/Silas-Inservio-Pax)\
**Post date:** [December 30, 2025, 8:09pm UTC](https://forum.norestforthewicked.com/t/unable-to-connect-to-shared-realms-server-handler-error-error/21194/3 "2025-12-30T20:09:05Z")

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hey Dan\_Badd,

I see you are having some troubles. I’m not sure if Askan’s tips will help, but it won’t hurt either. (Do let us know if they _did_ work!)

Thank you for the files and testing you already did, I have escalated your topic now.

Silas

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**Author:** ![Dan\_Badd](https://yyz1.discourse-cdn.com/flex003/user_avatar/forum.norestforthewicked.com/dan_badd/32/11958_2.png) [@Dan\_Badd](https://forum.norestforthewicked.com/u/Dan_Badd)\
**Post date:** [December 31, 2025, 11:04am UTC](https://forum.norestforthewicked.com/t/unable-to-connect-to-shared-realms-server-handler-error-error/21194/4 "2025-12-31T11:04:09Z")

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Just tried them and has fixed the issue thanks.

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<div class="post-metadata">

**Author:** ![Dan\_Badd](https://yyz1.discourse-cdn.com/flex003/user_avatar/forum.norestforthewicked.com/dan_badd/32/11958_2.png) [@Dan\_Badd](https://forum.norestforthewicked.com/u/Dan_Badd)\
**Post date:** [December 31, 2025, 11:04am UTC](https://forum.norestforthewicked.com/t/unable-to-connect-to-shared-realms-server-handler-error-error/21194/5 "2025-12-31T11:04:40Z")

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Thanks! It worked!! ☺👍

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**Author:** ![Silas-Inservio-Pax](https://yyz1.discourse-cdn.com/flex003/user_avatar/forum.norestforthewicked.com/silas-inservio-pax/32/10458_2.png) [@Silas-Inservio-Pax](https://forum.norestforthewicked.com/u/Silas-Inservio-Pax)\
**Post date:** [December 31, 2025, 11:25am UTC](https://forum.norestforthewicked.com/t/unable-to-connect-to-shared-realms-server-handler-error-error/21194/6 "2025-12-31T11:25:33Z")

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Which one specifically helped you?

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<div class="post-metadata">

**Author:** ![Dan\_Badd](https://yyz1.discourse-cdn.com/flex003/user_avatar/forum.norestforthewicked.com/dan_badd/32/11958_2.png) [@Dan\_Badd](https://forum.norestforthewicked.com/u/Dan_Badd)\
**Post date:** [December 31, 2025, 12:54pm UTC](https://forum.norestforthewicked.com/t/unable-to-connect-to-shared-realms-server-handler-error-error/21194/7 "2025-12-31T12:54:44Z")

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I’m not sure sorry. I did all the suggestions before testing. 😅

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<div class="post-metadata">

**Author:** ![Dan\_Badd](https://yyz1.discourse-cdn.com/flex003/user_avatar/forum.norestforthewicked.com/dan_badd/32/11958_2.png) [@Dan\_Badd](https://forum.norestforthewicked.com/u/Dan_Badd)\
**Post date:** [January 2, 2026, 12:21pm UTC](https://forum.norestforthewicked.com/t/unable-to-connect-to-shared-realms-server-handler-error-error/21194/8 "2026-01-02T12:21:00Z")

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Unfortunately, the error returned the following day.

I tried all of the suggested things again and none have resolved it.

I either get stuck on a black screen with “Attempting to Connect” that sometimes boots me back to the main menu, or i get stuck on a loading screen, and then eventually get booted back to the main menu with the “Session Handler Error” pop-up.

I

 ![20260101175521_1](https://canada1.discourse-cdn.com/flex003/uploads/wickedforum/original/2X/5/5d56a534ef52f12a9ed8a04d6bc4afdbfc4f97db.jpeg)

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**Author:** ![Silas-Inservio-Pax](https://yyz1.discourse-cdn.com/flex003/user_avatar/forum.norestforthewicked.com/silas-inservio-pax/32/10458_2.png) [@Silas-Inservio-Pax](https://forum.norestforthewicked.com/u/Silas-Inservio-Pax)\
**Post date:** [January 2, 2026, 2:43pm UTC](https://forum.norestforthewicked.com/t/unable-to-connect-to-shared-realms-server-handler-error-error/21194/9 "2026-01-02T14:43:29Z")

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> [@Dan\_Badd](#):
>
> “Server Handler Error Error = ExceptionOnConnect (1)”

Could you try with a VPN from different locations?

I realise this is an generic step but it has helped some users in this beta.

I’ve also relayed your problem into the proper channels!

Silas

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<div class="post-metadata">

**Author:** ![askan94](https://yyz1.discourse-cdn.com/flex003/user_avatar/forum.norestforthewicked.com/askan94/32/15231_2.png) [@askan94](https://forum.norestforthewicked.com/u/askan94)\
**Post date:** [January 2, 2026, 4:08pm UTC](https://forum.norestforthewicked.com/t/unable-to-connect-to-shared-realms-server-handler-error-error/21194/10 "2026-01-02T16:08:14Z")

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Steam \> Library \> Right-click No Rest for the Wicked \> Properties \> Installed Files \> Verify integrity of game files

After that go to Launch Option: Right-click game in Steam \> Properties \> Launch Options \> Type -force-d3d12

If the session handler error persist try dropping your resolution to 1440p or 1080p

(I even play in windowed mode at a much lower resolution its even something i prefer nowadays in all games 😂)

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<div class="post-metadata">

**Author:** ![Dan\_Badd](https://yyz1.discourse-cdn.com/flex003/user_avatar/forum.norestforthewicked.com/dan_badd/32/11958_2.png) [@Dan\_Badd](https://forum.norestforthewicked.com/u/Dan_Badd)\
**Post date:** [January 3, 2026, 1:19am UTC](https://forum.norestforthewicked.com/t/unable-to-connect-to-shared-realms-server-handler-error-error/21194/11 "2026-01-03T01:19:18Z")

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Ok, so I tried @aska94’s suggestions directly above, and I was able to get back into my realm.

However, once in-game my character was being moved/teleported around the screen. Two red icons appeared:

• A meter icon which appears to indicate latency (showing ~261 ms)  
• A second “script/scroll”-looking icon which I assume is a state divergence / desync warning.

 ![image](https://canada1.discourse-cdn.com/flex003/uploads/wickedforum/original/2X/c/c0e97082b58be739e98bf0e2d35df84a262cbf83.jpeg)

After a short period it returned to _“Attempting to Connect”_ and then booted me back to the menu.

I then tested using a VPN (various regions in Asia as well as Australia, where I’m based). With the VPN enabled, the realm holds, although the latency meter is higher (~386 ms). Notably, the second red script/scroll icon does not appear when connected via VPN — the game is laggier but more stable as it isn’t de-syncing..

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<div class="post-metadata">

**Author:** ![Silas-Inservio-Pax](https://yyz1.discourse-cdn.com/flex003/user_avatar/forum.norestforthewicked.com/silas-inservio-pax/32/10458_2.png) [@Silas-Inservio-Pax](https://forum.norestforthewicked.com/u/Silas-Inservio-Pax)\
**Post date:** [January 3, 2026, 10:25am UTC](https://forum.norestforthewicked.com/t/unable-to-connect-to-shared-realms-server-handler-error-error/21194/12 "2026-01-03T10:25:59Z")

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Thank you Dan for following up! This will be useful information for the team 😉

Silas

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**Author:** ![Marchena](https://yyz1.discourse-cdn.com/flex003/user_avatar/forum.norestforthewicked.com/marchena/32/15523_2.png) [@Marchena](https://forum.norestforthewicked.com/u/Marchena)\
**Post date:** [February 16, 2026, 10:43pm UTC](https://forum.norestforthewicked.com/t/unable-to-connect-to-shared-realms-server-handler-error-error/21194/13 "2026-02-16T22:43:18Z")

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I have this problem, but I’m on the steam deck. Any suggestions?

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<div class="post-metadata">

**Author:** ![Silas-Inservio-Pax](https://yyz1.discourse-cdn.com/flex003/user_avatar/forum.norestforthewicked.com/silas-inservio-pax/32/10458_2.png) [@Silas-Inservio-Pax](https://forum.norestforthewicked.com/u/Silas-Inservio-Pax)\
**Post date:** [February 17, 2026, 12:28am UTC](https://forum.norestforthewicked.com/t/unable-to-connect-to-shared-realms-server-handler-error-error/21194/14 "2026-02-17T00:28:08Z")

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> [@Dan\_Badd](#):
>
> “Server Handler Error Error = ExceptionOnConnect (1)”

Hey Marchena,

You get the exact error code above?

Silas

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**Author:** ![Daewron](https://avatars.discourse-cdn.com/v4/letter/d/47e85d/32.png) [@Daewron](https://forum.norestforthewicked.com/u/Daewron)\
**Post date:** [February 27, 2026, 3:39pm UTC](https://forum.norestforthewicked.com/t/unable-to-connect-to-shared-realms-server-handler-error-error/21194/15 "2026-02-27T15:39:57Z")

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Replying here because Im having the same issue.

My friend created the realm, and we played with no issues so far, but yesterday that error appeared. After I restarted the game, Ive managed to enter the realm, but today the error appeared again.

I still didnt try any of the “fixes”, and Im located in Brazil, if that helps.

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**Author:** ![Silas-Inservio-Pax](https://yyz1.discourse-cdn.com/flex003/user_avatar/forum.norestforthewicked.com/silas-inservio-pax/32/10458_2.png) [@Silas-Inservio-Pax](https://forum.norestforthewicked.com/u/Silas-Inservio-Pax)\
**Post date:** [February 28, 2026, 5:07am UTC](https://forum.norestforthewicked.com/t/unable-to-connect-to-shared-realms-server-handler-error-error/21194/16 "2026-02-28T05:07:36Z")

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Hi Daewron,

Can you screenshot this and also try the soft fixes that have been found by other players?

Let me know if one of them worked or didn’t!

Silas
