# \[Patched\] Game crash after Realm and character creation

**URL:** <https://forum.norestforthewicked.com/t/patched-game-crash-after-realm-and-character-creation/564>\
**Category:** Wicked Bug Reporting\
**Tags:** technical-issues, prologue\
**Created:** [April 18, 2024, 5:35pm UTC](https://forum.norestforthewicked.com/t/patched-game-crash-after-realm-and-character-creation/564 "2024-04-18T17:35:56Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Hij4cker](https://yyz1.discourse-cdn.com/flex003/user_avatar/forum.norestforthewicked.com/hij4cker/32/372_2.png) [@Hij4cker](https://forum.norestforthewicked.com/u/Hij4cker)\
**Post date:** [April 18, 2024, 5:35pm UTC](https://forum.norestforthewicked.com/t/patched-game-crash-after-realm-and-character-creation/564/1 "2024-04-18T17:35:56Z")

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My configuration is I5 13th 32 gb ram ddr5 ARC 750 .  
After creation character and Realm, the screen became black and close app returning at Desktop

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**Author:** ![Ekleziast](https://yyz1.discourse-cdn.com/flex003/user_avatar/forum.norestforthewicked.com/ekleziast/32/444_2.png) [@Ekleziast](https://forum.norestforthewicked.com/u/Ekleziast)\
**Post date:** [April 18, 2024, 7:23pm UTC](https://forum.norestforthewicked.com/t/patched-game-crash-after-realm-and-character-creation/564/2 "2024-04-18T19:23:47Z")

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Similar problem here.

AMD Ryzen 5 3600 6-Core Processor  
NVIDIA GeForce GTX 1660 SUPER  
16 GB ram

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**Author:** ![Samuel\_Weddington](https://yyz1.discourse-cdn.com/flex003/user_avatar/forum.norestforthewicked.com/samuel_weddington/32/449_2.png) [@Samuel\_Weddington](https://forum.norestforthewicked.com/u/Samuel_Weddington)\
**Post date:** [April 18, 2024, 7:28pm UTC](https://forum.norestforthewicked.com/t/patched-game-crash-after-realm-and-character-creation/564/3 "2024-04-18T19:28:21Z")

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Same here. Arc a770 and Intel 12900k. I run other games like butter. Keeps crashing after trying to start game from load screen.

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**Author:** ![Ekleziast](https://yyz1.discourse-cdn.com/flex003/user_avatar/forum.norestforthewicked.com/ekleziast/32/444_2.png) [@Ekleziast](https://forum.norestforthewicked.com/u/Ekleziast)\
**Post date:** [April 18, 2024, 7:33pm UTC](https://forum.norestforthewicked.com/t/patched-game-crash-after-realm-and-character-creation/564/4 "2024-04-18T19:33:04Z")

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Installed the latest GPU driver. Things got worse. Now the game crashes at the main menu.

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**Author:** ![vi2](https://yyz1.discourse-cdn.com/flex003/user_avatar/forum.norestforthewicked.com/vi2/32/481_2.png) [@vi2](https://forum.norestforthewicked.com/u/vi2)\
**Post date:** [April 18, 2024, 8:23pm UTC](https://forum.norestforthewicked.com/t/patched-game-crash-after-realm-and-character-creation/564/5 "2024-04-18T20:23:07Z")

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Hi,

I have not the same, but quite similar problem with the game. It’s crashing during the cutscene after the first ship section in the game.

Already did the “tutorial” 3 times: 1st time it game froze just after the cutscene started, during the female character monologue (game froze and after a while I got message saying that the game is unresponsive, tried to wait a good while, but eventually turned it off), 2nd and 3rd time it happened when ship crashed on the rock (the screen turned black and nothing happened, after a while message about the game being unresponsive showed up again).

Anyone encountered similar situation and has any solution? Tried windowed mode, turning v-sync on and off. I know that the game has technical issues right now, but I haven’t seen similar thread.

Also, I believe that my PC is quite good:  
i7-10870  
32 GB RAM  
RTX 3070  
SSD

I’ll give a virtual high-five to anyone who can guide me to a solution. 😃

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**Author:** ![AChillOwl](https://avatars.discourse-cdn.com/v4/letter/a/ee59a6/32.png) [@AChillOwl](https://forum.norestforthewicked.com/u/AChillOwl)\
**Post date:** [April 18, 2024, 9:19pm UTC](https://forum.norestforthewicked.com/t/patched-game-crash-after-realm-and-character-creation/564/6 "2024-04-18T21:19:24Z")

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I have a very similar setup - A770 and an i7 12700k. Same issue, game hangs for a sec at the loading screen and then CTDs. Extremely frustrating.

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**Author:** ![qb5266](https://avatars.discourse-cdn.com/v4/letter/q/b5e925/32.png) [@qb5266](https://forum.norestforthewicked.com/u/qb5266)\
**Post date:** [April 19, 2024, 3:08am UTC](https://forum.norestforthewicked.com/t/patched-game-crash-after-realm-and-character-creation/564/7 "2024-04-19T03:08:04Z")

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1.When you finish creating the character and start the game，Game crashes during borderless windowing.  
2. HDR unavailable, my display device is LG C3

Looking forward to seeing the above issues fixed as soon as possible, thanks

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**Author:** ![qb5266](https://avatars.discourse-cdn.com/v4/letter/q/b5e925/32.png) [@qb5266](https://forum.norestforthewicked.com/u/qb5266)\
**Post date:** [April 19, 2024, 3:12am UTC](https://forum.norestforthewicked.com/t/patched-game-crash-after-realm-and-character-creation/564/8 "2024-04-19T03:12:19Z")

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HDR wrong when full screen

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**Author:** ![Leofury77](https://avatars.discourse-cdn.com/v4/letter/l/ccd318/32.png) [@Leofury77](https://forum.norestforthewicked.com/u/Leofury77)\
**Post date:** [April 19, 2024, 3:21am UTC](https://forum.norestforthewicked.com/t/patched-game-crash-after-realm-and-character-creation/564/9 "2024-04-19T03:21:52Z")

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I have Asus ROG PG42UQ and when I select fullscreen I have to disable HDR ingame

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**Author:** ![Magnisus](https://yyz1.discourse-cdn.com/flex003/user_avatar/forum.norestforthewicked.com/magnisus/32/840_2.png) [@Magnisus](https://forum.norestforthewicked.com/u/Magnisus)\
**Post date:** [April 19, 2024, 9:48am UTC](https://forum.norestforthewicked.com/t/patched-game-crash-after-realm-and-character-creation/564/10 "2024-04-19T09:48:39Z")

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I am unable to play the game as it crashes as soon as realm loads.  
I tried different settings variations, and it will simply not work.  
Since game started and has very solid rendering in the menus, I doubt that this is Intel Arc driver issue or even hardware issue.

My system is on the latest BIOS and has latest OS and drivers.

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**Author:** ![Hij4cker](https://yyz1.discourse-cdn.com/flex003/user_avatar/forum.norestforthewicked.com/hij4cker/32/372_2.png) [@Hij4cker](https://forum.norestforthewicked.com/u/Hij4cker)\
**Post date:** [April 19, 2024, 1:51pm UTC](https://forum.norestforthewicked.com/t/patched-game-crash-after-realm-and-character-creation/564/11 "2024-04-19T13:51:36Z")

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same problem with ARC 750, all update, I’ve written other posts but no response from the developers

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**Author:** ![\_spoonish](https://avatars.discourse-cdn.com/v4/letter/_/f6c823/32.png) [@\_spoonish](https://forum.norestforthewicked.com/u/_spoonish)\
**Post date:** [April 20, 2024, 12:05am UTC](https://forum.norestforthewicked.com/t/patched-game-crash-after-realm-and-character-creation/564/12 "2024-04-20T00:05:40Z")

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PC specs:

CPU: AMD R7 7800X3D  
MB: Asus TUF x670E Wifi Plus  
GPU: Asus TUF RTX 4090  
RAM: 64GB DDR5 6400

Nvidia Driver: 551.76 (same behavior on 552.22)

The game is installed on an SSD (NVME tb2 Samsung).

I played fine last night for several hours (FPS between 60 and 100 on Quality settings with HDR, only turned off motion blur).

Started a new character on a new realm. The game crashes after around the 5 or 10 min mark. Windows Event View is not overly helpful.

 ![image](https://canada1.discourse-cdn.com/flex003/uploads/wickedforum/original/2X/b/ba81c7eb2d2e28a7c1c3414b933667091fa469c5.png)  
Problem history in security and maintenance says the same thing.

Ran file verification in Steam  
chkdsk  
trim  
updated gpu driver  
rebooted

same behavior, crashes every 5-10 mins. Happens faster in new realms, but still happens in my realm from last night as well.

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**Author:** ![Rezjiek](https://yyz1.discourse-cdn.com/flex003/user_avatar/forum.norestforthewicked.com/rezjiek/32/477_2.png) [@Rezjiek](https://forum.norestforthewicked.com/u/Rezjiek)\
**Post date:** [April 20, 2024, 8:49am UTC](https://forum.norestforthewicked.com/t/patched-game-crash-after-realm-and-character-creation/564/13 "2024-04-20T08:49:09Z")

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I’m not getting the exact same event on my pc but the same thing is happening to me. Get in the game just fine can play around for 5 - 10 mins and then my system shuts down and auto reboots.

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**Author:** ![\_spoonish](https://avatars.discourse-cdn.com/v4/letter/_/f6c823/32.png) [@\_spoonish](https://forum.norestforthewicked.com/u/_spoonish)\
**Post date:** [April 20, 2024, 6:25pm UTC](https://forum.norestforthewicked.com/t/patched-game-crash-after-realm-and-character-creation/564/14 "2024-04-20T18:25:37Z")

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yeah that is worse that what i have going on. My PC isn’t rebooting but the game freezes and then eventually crashes to desktop.

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**Author:** ![Mohander](https://yyz1.discourse-cdn.com/flex003/user_avatar/forum.norestforthewicked.com/mohander/32/1602_2.png) [@Mohander](https://forum.norestforthewicked.com/u/Mohander)\
**Post date:** [April 20, 2024, 6:32pm UTC](https://forum.norestforthewicked.com/t/patched-game-crash-after-realm-and-character-creation/564/15 "2024-04-20T18:32:11Z")

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I’m also having crashing issues and a very stuttery experience. Not good right now.

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**Author:** ![Sylvergrey](https://avatars.discourse-cdn.com/v4/letter/s/c6cbf5/32.png) [@Sylvergrey](https://forum.norestforthewicked.com/u/Sylvergrey)\
**Post date:** [April 24, 2024, 7:24pm UTC](https://forum.norestforthewicked.com/t/patched-game-crash-after-realm-and-character-creation/564/17 "2024-04-24T19:24:52Z")

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Hello !  
Your game looks amazing, but unfortunately I can’t get it working past character creation, after which I get stuck on a black screen (got some voice for 2 secs once, from what I expect to be the intro cinematic ?) then nothing the screen freeze black and after a short delay the game closes or Windows warns me that the game is no longer responding. Everything works perfectly in the menu, the options, or character creation.

I tried to tune down graphical settings, pulled everithing down but it doens’t help, despite running on a configuration that should meet the minimum requirements :

|CPU| AMD Ryzen 7 7700X 8-Core Processor 4.50 GHz|  
|RAM| 32,0 Go (31,1 Go)|  
|GPU| Intel(R) Art™ A770 Graphics 16 Go 2,1 GHz|

AppData and dxdiag files :  
[NRFTW](https://1drv.ms/f/c/0adae9619c696917/EpEqlm-c7eRIuSYlJD9YKqEBwNsNygoJRJvOIUT0w6KrWA?e=F2wlUD)

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**Author:** ![Sylvergrey](https://avatars.discourse-cdn.com/v4/letter/s/c6cbf5/32.png) [@Sylvergrey](https://forum.norestforthewicked.com/u/Sylvergrey)\
**Post date:** [May 2, 2024, 4:54pm UTC](https://forum.norestforthewicked.com/t/patched-game-crash-after-realm-and-character-creation/564/19 "2024-05-02T16:54:26Z")

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After a Windows update, and a clean drivers reinstall, everything is working properly !

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<div class="post-metadata">

**Author:** ![anonymous87](https://avatars.discourse-cdn.com/v4/letter/a/8491ac/32.png) [@anonymous87](https://forum.norestforthewicked.com/u/anonymous87)\
**Post date:** [May 13, 2024, 5:23pm UTC](https://forum.norestforthewicked.com/t/patched-game-crash-after-realm-and-character-creation/564/20 "2024-05-13T17:23:00Z")

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I can confirm, this happens for me too, but not always. However, when it happens, it is quite persistent.

Also, I think i found a way around it:  
If you do not click “continue” but “realms” and start from there, it starts normally for me.

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**Author:** ![Dog\_water](https://yyz1.discourse-cdn.com/flex003/user_avatar/forum.norestforthewicked.com/dog_water/32/7087_2.png) [@Dog\_water](https://forum.norestforthewicked.com/u/Dog_water)\
**Post date:** [September 24, 2024, 5:17am UTC](https://forum.norestforthewicked.com/t/patched-game-crash-after-realm-and-character-creation/564/21 "2024-09-24T05:17:50Z")

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O use amd radeon r5 m335 i know its low end but i used run elden ring rlly well before dlc (v1.06) but now it does’nt work  
Specs:

I3-13th gen  
Amd radeon r5 m335  
16gb ddr4 ram

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**Author:** ![Caiden\_Boulton](https://yyz1.discourse-cdn.com/flex003/user_avatar/forum.norestforthewicked.com/caiden_boulton/32/3148_2.png) [@Caiden\_Boulton](https://forum.norestforthewicked.com/u/Caiden_Boulton)\
**Post date:** [September 25, 2024, 2:59pm UTC](https://forum.norestforthewicked.com/t/patched-game-crash-after-realm-and-character-creation/564/22 "2024-09-25T14:59:11Z")

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Hey, thank you for your report. We do need all the files mentioned on this thread, in order to properly understand what is happening here.

> [@How to Properly Report Bugs!](https://forum.norestforthewicked.com/t/how-to-properly-report-bugs/32):
>
> This is where you can report bugs! Please create a topic explaining the bug you’ve encountered, followed by these important guidelines: At present, we’re only accepting responses in English. Grab a picture/video showing the bug. Grab the log files (both Player.log and Player-prev.log) and the DataStore folder that can be found here: %USERPROFILE%\AppData\LocalLow\Moon Studios\NoRestForTheWicked If you experience crashes, grab the files that are located here: %USERPROFILE%\AppData\…

we also suggest running a mem test, here is one most recommended:

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