# Patch 2 Update not downloading on steam

**URL:** <https://forum.norestforthewicked.com/t/patch-2-update-not-downloading-on-steam/13238>\
**Category:** Wicked Bug Reporting\
**Created:** [July 28, 2024, 7:33am UTC](https://forum.norestforthewicked.com/t/patch-2-update-not-downloading-on-steam/13238 "2024-07-28T07:33:58Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![Chemile0n](https://yyz1.discourse-cdn.com/flex003/user_avatar/forum.norestforthewicked.com/chemile0n/32/5788_2.png) [@Chemile0n](https://forum.norestforthewicked.com/u/Chemile0n)\
**Post date:** [July 28, 2024, 8:37pm UTC](https://forum.norestforthewicked.com/t/patch-2-update-not-downloading-on-steam/13238/4 "2024-07-28T20:37:03Z")

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i changed the title, so it is easier to see what this post is about.

is there any chance you can get some logfiles for the dev. team to look at?

> [@How to Properly Report Bugs!](https://forum.norestforthewicked.com/t/how-to-properly-report-bugs/32):
>
> This is where you can report bugs! Please create a topic explaining the bug you’ve encountered, followed by these important guidelines: At present, we’re only accepting responses in English. Grab a picture/video showing the bug. Grab the log files (both Player.log and Player-prev.log) and the DataStore folder that can be found here: %USERPROFILE%\AppData\LocalLow\Moon Studios\NoRestForTheWicked If you experience crashes, grab the files that are located here: %USERPROFILE%\AppData\…

you could also try to switch to performance diagnostic mode beta in steam. maybe this triggers the download?

> [@How to Make a Performance Capture](https://forum.norestforthewicked.com/t/how-to-make-a-performance-capture/12637):
>
> Hey everyone, We need your help to thoroughly investigate and resolve the performance issues you’re experiencing! We’ve developed a special tool and a dedicated build to capture all the necessary information to address your reports. Please follow the guidelines presented here carefully. If you have any questions, feel free to PM me here or on Discord. Thank you for your support! Download [this tool](https://drive.google.com/file/d/19CFO-AyfSch6I9PfNZRe_SPTcb0ic8b7/view?usp=sharing) (11.34 MB), and extract it to %AppData%\..\LocalLow\Moon Studios\NoRestForTheWicked. Lau…

> [@How to Make a Performance Capture](https://forum.norestforthewicked.com/t/how-to-make-a-performance-capture/12637/1):
>
> 1. Right-click on the game in Steam and select ‘Properties’.  
> Go to ‘Betas’.  
> Opt-in for the `perf_diagnosis` Steam Beta branch on Steam:  
> ![image](https://canada1.discourse-cdn.com/flex003/uploads/wickedforum/original/2X/0/0cbdb21ea6efc0ec18eb86989e84da9441a9374a.png)
> 
> It will prompt you to update the game to the new branch. Please proceed with the update.

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