# Game crashes on entering realm with intel arc GPU
**URL:** https://forum.norestforthewicked.com/t/game-crashes-on-entering-realm-with-intel-arc-gpu/531
**Category:** Wicked Bug Reporting
**Created:** [April 18, 2024, 4:46pm UTC](https://forum.norestforthewicked.com/t/game-crashes-on-entering-realm-with-intel-arc-gpu/531 "2024-04-18T16:46:27Z")
**Posts on this page:** 16
**Page:** 1
### Author:  [@Pitanga](https://forum.norestforthewicked.com/u/Pitanga)
#### Post date: [April 18, 2024, 4:46pm UTC](https://forum.norestforthewicked.com/t/game-crashes-on-entering-realm-with-intel-arc-gpu/531/1 "2024-04-18T16:46:27Z")
I believe this is due to having an intel arc GPU due to someone else in the discord server with an intel arc GPU having the same issue. I am unable to grab a screenshot but when I press continue on the main menu and the game goes to the black loading screen with the red gem in the bottom right hand corner, it stays there for a few seconds then the game crashes
> **[Player.log](https://wetransfer.com/downloads/2bc404b7a11c208ff725eb4063400ccf20240418164533/3bdcab)**
>
> 2 files sent via WeTransfer, the simplest way to send your files around the world
> **[DxDiag.txt](https://wetransfer.com/downloads/6d01c17a3e15ffa0d4a64a9dab3256a520240418164348/61a940)**
>
> 1 file sent via WeTransfer, the simplest way to send your files around the world
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### Author:  [@Hij4cker](https://forum.norestforthewicked.com/u/Hij4cker)
#### Post date: [April 18, 2024, 5:44pm UTC](https://forum.norestforthewicked.com/t/game-crashes-on-entering-realm-with-intel-arc-gpu/531/2 "2024-04-18T17:44:32Z")
Same problem with ARC 750
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### Author:  [@AChillOwl](https://forum.norestforthewicked.com/u/AChillOwl)
#### Post date: [April 18, 2024, 5:57pm UTC](https://forum.norestforthewicked.com/t/game-crashes-on-entering-realm-with-intel-arc-gpu/531/3 "2024-04-18T17:57:51Z")
Same here - Arc A770 GPU, game crashes to desktop upon trying to start or continue a game.
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### Author:  [@Joao\_Paulo\_Ferreira](https://forum.norestforthewicked.com/u/Joao_Paulo_Ferreira)
#### Post date: [April 18, 2024, 11:50pm UTC](https://forum.norestforthewicked.com/t/game-crashes-on-entering-realm-with-intel-arc-gpu/531/4 "2024-04-18T23:50:48Z")
Same, Intel Arc A750
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### Author:  [@Vala](https://forum.norestforthewicked.com/u/Vala)
#### Post date: [April 18, 2024, 11:52pm UTC](https://forum.norestforthewicked.com/t/game-crashes-on-entering-realm-with-intel-arc-gpu/531/5 "2024-04-18T23:52:55Z")
same problem but im using an AMD RX6700XT
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### Author:  [@Hij4cker](https://forum.norestforthewicked.com/u/Hij4cker)
#### Post date: [April 19, 2024, 9:26am UTC](https://forum.norestforthewicked.com/t/game-crashes-on-entering-realm-with-intel-arc-gpu/531/6 "2024-04-19T09:26:59Z")
Has anyone been answered by the devs regarding issues with ARC graphic cards?
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### Author:  [@Magnisus](https://forum.norestforthewicked.com/u/Magnisus)
#### Post date: [April 19, 2024, 9:38am UTC](https://forum.norestforthewicked.com/t/game-crashes-on-entering-realm-with-intel-arc-gpu/531/7 "2024-04-19T09:38:32Z")
Same for me. I have A770M since I am using NUC12SNKi7.
As soon as realm loads it crashes to desktop.
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### Author:  [@steffe](https://forum.norestforthewicked.com/u/steffe)
#### Post date: [April 20, 2024, 7:37pm UTC](https://forum.norestforthewicked.com/t/game-crashes-on-entering-realm-with-intel-arc-gpu/531/8 "2024-04-20T19:37:44Z")
I’ve got an a770 16gb with same problem but I saw some people say it works now with latest patch and latest drivers (31.0.101.5444) which was released yesterday. I have not tested it yet because I already refunded the game… Would be nice to hear from more people if that’s true, before I purchase the game…again
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### Author:  [@hewitt205](https://forum.norestforthewicked.com/u/hewitt205)
#### Post date: [April 22, 2024, 12:47am UTC](https://forum.norestforthewicked.com/t/game-crashes-on-entering-realm-with-intel-arc-gpu/531/9 "2024-04-22T00:47:10Z")
Same issue. I just updated the game. Intel arc A750 current driver version is 31.0.101.5382 seems to be the lastest for the gpu. Still game begins to load realm music comes through only black screen and then crash. I’ve turned off motion blur, set graphics option to performance reduced sharpness and render still getting crashes. I did confirm through family sharing that this seems to be happening when trying to load the realm for the first time. Not sure if it’s a cutscene or what but I was able to load a family members character and realm just fine.
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### Author:  [@Sjatar](https://forum.norestforthewicked.com/u/Sjatar)
#### Post date: [April 22, 2024, 2:16am UTC](https://forum.norestforthewicked.com/t/game-crashes-on-entering-realm-with-intel-arc-gpu/531/10 "2024-04-22T02:16:09Z")
There is a newer driver 5444 that resolves the crashes, but for me still has missing textures and other issues ^^
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### Author:  [@Pitanga](https://forum.norestforthewicked.com/u/Pitanga)
#### Post date: [April 23, 2024, 2:03am UTC](https://forum.norestforthewicked.com/t/game-crashes-on-entering-realm-with-intel-arc-gpu/531/11 "2024-04-23T02:03:38Z")
I havent gotten an answer yet
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### Author:  [@etnicor](https://forum.norestforthewicked.com/u/etnicor)
#### Post date: [April 25, 2024, 3:51pm UTC](https://forum.norestforthewicked.com/t/game-crashes-on-entering-realm-with-intel-arc-gpu/531/12 "2024-04-25T15:51:30Z")
Same
> [@Game crashes after character selection(arc a750)](https://forum.norestforthewicked.com/t/game-crashes-after-character-selection-arc-a750/7067):
>
> Game crashes immediately after Characters selection/creation. When loading realm I think… GPU: Intel arc a750 EDIT: New intel driver 5545 fixed crash
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### Author:  [@kuro](https://forum.norestforthewicked.com/u/kuro)
#### Post date: [April 25, 2024, 7:10pm UTC](https://forum.norestforthewicked.com/t/game-crashes-on-entering-realm-with-intel-arc-gpu/531/13 "2024-04-25T19:10:51Z")
Hey! There’s a good chance this is a driver support issue with Intel Arc but we’re looking into it and will update once we get more information
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### Author:  [@Pitanga](https://forum.norestforthewicked.com/u/Pitanga)
#### Post date: [April 26, 2024, 12:51am UTC](https://forum.norestforthewicked.com/t/game-crashes-on-entering-realm-with-intel-arc-gpu/531/14 "2024-04-26T00:51:29Z")
Ty for looking into it
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### Author:  [@etnicor](https://forum.norestforthewicked.com/u/etnicor)
#### Post date: [April 27, 2024, 8:15am UTC](https://forum.norestforthewicked.com/t/game-crashes-on-entering-realm-with-intel-arc-gpu/531/15 "2024-04-27T08:15:40Z")
Game stopped crashing when loading realm after updating to latest arc drivers for me.
Still get ocational crashes when playing though, mostly when entering another room. But atleast it loads into realm now.
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### Author:  [@kuro](https://forum.norestforthewicked.com/u/kuro)
#### Post date: [May 18, 2024, 10:41pm UTC](https://forum.norestforthewicked.com/t/game-crashes-on-entering-realm-with-intel-arc-gpu/531/16 "2024-05-18T22:41:38Z")
Do you still crash when using the latest ARC driver?
Same goes for anyone else with an intel arc card?
If you do, it would be great to have the following:
1. Where do you crash?
2. Send your DXDiag, which driver version you are using, if rebar enabled in bios