[Combined] Game is freezing on Moon Studios startup logo animation, and closes

Him we apologize that this is happening,.

May I ask for a few things.

  • you dxdiag or specs
  • Your save file
  • Is you drivers up to date.

Is it crashing immediately after opening or when you load into a realm?

i will move this to the other thread reporting the same issue.

@Deni_Ivanov @ramon_peperino @Erik_Silva_II

This is gonna sound strange but go into Nvidia control panel > manage 3d settings > and set Vsync to Fast. start the game. see if u get in.

This exact issue has happened before and that was a quick fix while we investigate. Please let me know if it worked or not.

I refunded the game, but i pretend buy again. I waiting Steam deposits the money on my steam wallet. When this happens I will send you the logs and datastore

Unfortunately this doesn’t solve my problem, I tried this right now

Here is a link to a video showing the problem in detail:

Here is a link to all the files your team requested, including: Dxdiag, player.log, player-prev.log, DataStore folder and the crashreports:

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I have an amd card so the v-sync solution is not for me, is there any other solution?

We are looking into this now, we apologize for the issues.

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I have done everything in the video that comes out to see if the problem was solved, in case it is of any use to you or if someone gives the solution to your problem. Still I can’t start it in any way, you have to fix this because it doesn’t make sense.

https://www.youtube.com/results?search_query=NRFTW+fix+dont+star+the+game

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SOLVENTED PROBLEM :+1: :white_check_mark:

Well after spending hours looking for a solution to the problem, I was analyzing with an AI the log files that you told me to upload to the forum, the AI told me that it was a problem with the xbox controller and that I couldn’t find the xinput9_1_0.dll file and then it conflicted with the requests that the game made due to missing that file. Well, I downloaded it and installed it in the folder of the game’s .exe file, and to my surprise it worked perfectly. I have to say that AI has also told me that there were other problems related to the game code but it told me that the main problem to start the game was that missing file. If this can help someone I would be very happy to have it told. I hope I can help.

The method didn’t help me. There were no problems before the update.

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Hi

Since these last two updates, I can’t start the game. It loads only to the Moon Studios logo, ant then crashes to the desktop.
Tried several times, and always the same result. Also tried changing the vsync to fast on the Nvidia control panel, but didn’t solve

Here are the logs and the rest of the files:

Go to my post: https://forum.norestforthewicked.com/t/no-rest-for-the-wicked-wont-start-solution-found/14577/2

Thanks, but moving a copy of XInput9_1_0.dll to the games .exe folder didn’t solve the problem for me. The game still crashes

3 Likes

It is being looked into, we apologize for the issues.

Game crashes in the begining after Moon logo.
My logs:

May everyone please provide me with their dxdiag so we can further troubleshoot this issue.

Hi, after the update, the game crashes even before the main menu appears. I was playing fine before the update (350+ hours)
https://drive.google.com/file/d/1Mf5q40A6yS0sgSRp9wJeM2tgY3mxGNVs/view?usp=drive_link

hey there, i will move your logs to the latest thread discussing this issue so we have them in one place :slight_smile:

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Any news about this problem? Have you found out how to solve it?