Game picture freezes after the moon studios logo disappears on launch. no troubleshooting worked.

Here is accumulated post about all fixes in this topic that have worked for atleast 1 person, and might help for more. add game as exception to firewall, check results disable Vsync for the game, via Nvidia Control Panel. check results set Vsync to Fast via Nvidia Control Panel, check resul…

[1000004348] [1000004350] A user on Discord had the same problem. The -skipintro and -force-d3d12 launch options fixed it for him. Source

Hi team, sadly this did not work for me. it definitely affected the startup as i don’t see the logo during startup anymore but i still get the same crash on startup sadly.

Hey everyone, can you check today and see if the latest hotfix solved the issue? We may have found and fixed the potential fault.

hi, just tested and made sure to try all the previous solutions but still nothing sadly

Can confirm it’s still happening, but I am using Bazzite with Proton Experimental. Tried the solution with the skip intro and d3d12 but to no avail. Removed the pfx folder for the game and the game still crashes. 2026-01-26T20:11:46.871|?|328||Input System module state changed to: Initialized. 2026…

Game was working perfectly fine for me, up untill the new patch (Last played Sunday 25th Jan), and now no longer goes past the Moon intro logo.

Hey MadK9, that is very unfortunate. Could you please submit your files according to: How to Properly Report Bugs! so Moon can make use of it in their investigation? I appreciate it! Silas

Can i get your player logs please

[Combined] Game is freezing on Moon Studios startup logo animation, and closes

Wicked Bug Reporting

Crowned_PVP January 27, 2026, 12:43pm 224

i’ve since realised that the gpu usage spikes to 99% during the loading screen so i assume the OS is killing the application. any tips on how to solve that?

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[Combined] Game is freezing on Moon Studios startup logo animation, and closes

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